Singapore Airlines Frankfurt Office

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Singapore Airlines (SQ) is Singapore’s flag carrier and one of Asia’s major international airlines. As of early 2026, the airline and its subsidiary Scoot operate scheduled services to over 128 destinations worldwide, including Germany.

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Frankfurt and Singapore.

Singapore Airlines Frankfurt Contact Information
Frankfurt City Office Tel: +49 69 174 156 59 Operating Hours 8:00 am to 6:00 pm (German, Mon - Fri) / 24x7 in English Only. For any urgent matters outside office hours, please call +65-6223 8888 (24 hours Contact Centre in Singapore). Airport Office Service counter 704-709 Departure Hall C, Terminal 1 Frankfurt Airport 60549 Frankfurt Federal Republic of Germany Operating Hours: 3 hrs before departure Note: Frankfurt Airport Office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call Tel: +49 69 174 156 59 There are no Reservations/Ticketing facilities at the airport office. Lost and Found Office Fraport Baggage Tracing Email: baggage-tracing@fraport.de Operating Hours: 7:00 am to 8:00 pm daily. Airport Name: Frankfurt Airport

Singapore Airlines Frankfurt Contact Information

Frankfurt City Office

Tel: +49 69 174 156 59

Operating Hours

8:00 am to 6:00 pm (German, Mon - Fri) / 24x7 in English Only.

For any urgent matters outside office hours, please call +65-6223 8888 (24 hours Contact Centre in Singapore).

Airport Office

Service counter 704-709
Departure Hall C, Terminal 1
Frankfurt Airport
60549 Frankfurt
Federal Republic of Germany

Operating Hours: 3 hrs before departure

Note: Frankfurt Airport Office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call Tel: +49 69 174 156 59

There are no Reservations/Ticketing facilities at the airport office.

Lost and Found Office

Fraport Baggage Tracing Email: baggage-tracing@fraport.de

Operating Hours: 7:00 am to 8:00 pm daily.

Airport Name: Frankfurt Airport

Customer inquiries handled by Singapore Airlines Frankfurt Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
PPS Club
Animals and Pets

In-Flight Meals
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
KrisFlyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
SilverKris Lounge
KrisFlyer Gold Lounge
Codeshare Partners

If you cannot find the answer from a local agent, please contact Singapore Airlines' 24-hour Call Centre as shown below:

Head Office (HQ)	Tel	Open
Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore 238801 Singapore	+65 6223 8888	24x7

Singapore Airlines